We work with authorised and regulated financial firms and professionals to help them manage customer relations.

Our unique service includes assisting firms resolve customers’ complaints, avoid regulatory fines for poor complaint handling and also help your clients secure redress for poor advice and mis sold investments arranged with other firms.

Unlike many other consultancies in this field, we are headed by industry experts who have held senior executive positions (SMCR) including Chief Executive, Chairman, Compliance Director, Head Counsel and customer facing roles as IFA, investment manager and stockbroker.

We help

IFAs | Investment Managers | Stockbrokers | CFD Brokers | SIPP Providers | F&O Traders | EIS & VCT Providers | Security Trustees | Pension Advisers | Wealth Managers | Insurance Brokers

Complaints Management

Fixed Fee

Redress for
your clients

No Win /
No Fee

FCA Authorised and Regulated